Troubleshooting

Troubleshooting AI study output

Improve generated notes, flashcards, and questions when the output is too broad, too short, unclear, or inaccurate.
Back to Help CenterUpdated 4 min read
In this guide
  1. If the output is too broad
  2. If the output is too short
  3. If the output seems wrong
  4. If generation fails or stops
  5. Key Checklist

If notes or practice results are unclear, check the source and settings first. Use the steps below to identify missing context, extraction problems, or generation errors.

If the output is too broad

Use a smaller source section and select an available subject, focus, or note style that matches your goal. Do not combine unrelated chapters in one input.

If the output is too short

Check whether the source itself is incomplete. Add the missing context, then adjust output length if that control is available to your account. More length cannot recover information that was never in the source.

If the output seems wrong

Compare the claim with the original source. Check copied text for missing lines, broken formulas, or extraction errors. Correct the source before regenerating. For exam-specific details, use the current specification or mark scheme.

If generation fails or stops

Keep a copy of your source text. Check your connection and any visible error or usage-limit message before trying again. If it keeps failing, contact support with the error text, file type, and steps you took. Do not include private study content unless it is needed to explain the issue.

Key Checklist

  • Narrow the topic.
  • Clean the source text.
  • Choose the correct subject and exam board.
  • Verify facts against source material.
  • Regenerate with a clearer focus when needed.
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